Privacy Policy

Last updated: July 11, 2026

SaveHQ (“SaveHQ,” “we,” “us”) helps you save the things you love — restaurants, shows, videos, places — by letting you message them to our bot on Telegram, Instagram, WhatsApp, or text (SMS) and browse them later in a shared web collection. This policy explains what we collect, why, and the choices you have.

Information we collect

• Account information. When you create a SaveHQ account, we collect your email address or phone number and a password (stored only as a secure hash).
• Messaging identifiers. When you link a chat platform, we receive your platform user ID and public profile name from Telegram, Instagram (Meta), or WhatsApp (Meta), or your mobile phone number if you contact us by text (SMS), so we can associate the messages you send us with your account.
• Content you send us. The messages you send to the SaveHQ bot — typically the name of a place, show, or thing you want to save, and any link or note you include.
• Media you send us. Photos, videos, voice notes, and documents you send to the SaveHQ bot are stored on our infrastructure (Supabase) so you can view them in your collection. Voice notes may be automatically transcribed to make them searchable. Stored media is deleted when you delete the item or your account, or on request.
• Usage data. Basic technical logs (timestamps, error logs, and device/browser information) needed to operate and secure the service.

We do not read your broader chat history. We only receive the specific messages you send directly to the SaveHQ bot.

How we use your information

• To save the items you send and organize them into categories (To Watch, To Eat & Drink, To Travel) using automated categorization.
• To let you and people you explicitly invite view and manage shared collections.
• To send you confirmations and service messages in the chat platform you used.
• To operate, secure, debug, and improve the service.

SMS/Text messaging

If you choose to interact with SaveHQ by text (SMS), you consent to receive text messages from SaveHQ related to saving and organizing the items you send us — for example, confirmations and service messages. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties. Information may be shared with subcontractors solely to support the service (for example, Twilio, our SMS delivery provider).

How we share information

We do not sell your personal information, and we do not share mobile information with third parties or affiliates for marketing or promotional purposes. We share information only with:

• People you invite. Items you add to a shared collection are visible to the collaborators you invite to it.
• Service providers that operate the product under our instructions — including Supabase (database and authentication), Vercel (hosting), Twilio (SMS message delivery), and Meta and Telegram (message delivery on their platforms). AI categorization is performed by our processing provider solely to sort your items.
• Legal reasons — if required by law or to protect the rights, safety, and security of our users and the service.

Data retention

We keep your account and saved items until you delete them or close your account. When you delete an item it is removed from your collection; when you request account deletion we delete your personal data as described below, except where we must retain limited records to comply with legal obligations.

Your rights and choices

• Access, edit, or delete individual saved items from your dashboard at any time.
• Disconnect a linked chat platform to stop new messages from being saved.
• Request deletion of your account and all associated data — see our Data Deletion page.

Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA, including the right to access, correct, port, or delete your data. Contact us to exercise them.

Children

SaveHQ is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect their data.

Changes to this policy

We may update this policy from time to time. We will post the new version here and update the “Last updated” date above.

Contact

Questions or requests? Email us at privacy@savehq.app.