Support
Last updated: October 10, 2026
Email support@savehq.app. Include the email or phone number on your SaveHQ account, what you tried and what happened. A screenshot helps.
Saving
- Send a link, reel, photo or voice note to SaveHQ in a DM on Instagram, WhatsApp or Telegram, or by iMessage or text. The buttons on the home page start the chat.
- Email links, or a CSV or Excel file of them, to import@savehq.app from the email on your account.
- Add SaveHQ to a Telegram or iMessage/SMS group chat and every link anyone sends lands on one shared board. Group chats don't work on WhatsApp or Instagram.
AI apps (Claude, ChatGPT, Muse and others)
- Setup for each app is on Integrations. The address to connect is
https://savehq.app/api/mcp. - A connected app can do what you can do on your board: save, search, organize, edit, make private or public, and delete saves, categories and views. Before a delete, a merge or making saves public, SaveHQ first sends the app a preview to show you, and acts only when the app confirms.
- Every change can be undone: ask the app, or use Undo on your board. Deleted saves come back for 7 days. No app can delete your account, change your sign-in or post anywhere outside SaveHQ.
- To disconnect an app, remove SaveHQ in that app’s own settings (in Claude, Customize → Connectors). To turn off a personal API key, revoke it in Settings → AI & integrations.
- If sign-in fails or the app can’t reach SaveHQ, email us the app’s name and about when it happened.
Who can see your board
- Your board can be shared and viewed by others, such as friends you send its link to and people who follow you.
- In Settings → Privacy, choose whether new links start public or private, and approve followers. You can make any save private. Photos, videos and typed notes always start private.
Deleting
- Delete any save from your board.
- Delete your whole account in Settings → Delete account. Other ways are on Data Deletion.
More
Privacy Policy · Terms · Privacy questions: privacy@savehq.app